Topic: How to help employees better understand the flow of a process in a manufacturing plant
Training Manual (Training the trainer to train an employee)
Goals:
1. Select the most appropriate method to relate information to employees. (e.g. seminar, lecture, or in small groups)
2. Identify training materials needed in order to conduct the training.
3. Teach employees proper usage and maintenance of various machineries.
4. Recognize the importance of understanding operating procedures in the plant.
5. Resolves conflict in the workplace.
Timeframe:
This training plan should be conducted on the first Saturday on the first week of every month. Alternatively, if there is any procurement of new machineries, the training will take place on the Saturday before it is being used. The training will occur from 9 a.m. in the morning to 1 p.m. in the afternoon. If additional time is required, employees will be paid overtime.
Location:
The training will take place on-site at the manufacturing plant. Technicians (from the seller of the machine) will be engaged if need be to aid in the teaching process. Additionally, if the machine is bought from overseas, the trainer might be sent over to master knowledge of the operation of the machine.
Tracking:
To track if the trainer is performing effectively and up to standard, a survey will be conducted whereby employees are required to answer a questionnaire anonymously after each training session. Employees will be asked to rate how effectively the trainer related the information to them; in addition, they can also provide constructive feedback for the trainer. Results from the survey will be analyzed by management, management will then advise the trainer on areas of improvement. In addition, praise and recognition will be given if there is satisfactory feedback.
Rewards:
There will not be so much emphasis on rewards because the training manual functions as a guideline for them to perform. However, recognition and praise will be offered whenever the team performs well. In addition, the company may sponsor paid trips to neighboring countries or organize lunch gathering sessions for all employees.
Consequences:
The organization will adopt the “three-strike” strategy. If an employee goes against the specifications in the training and it results in lower performance or damages, they will be subjected to the “three-strike” plan. For the first offence, the employee will be given a verbal warning by the manager. On the second offence, an official warning letter will be issued. On the third time, the employee will be fired. If an employee fails to turn up or complete the training, pay will be deducted accordingly. Additionally, they will have to put in extra hours to attend training sessions.
http://www.odu.edu/educ/llschult/blooms_taxonomy.htm
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